top of page

HOW DO I KNOW IF MY COMPUTER OR LAPTOP IS INFECTED?

VIRUS & MALWARE REMOVAL

 

 

We are experts at tracking down viruses and malware and removing them!

​

Once infected you may be unable to install or update your security software, risk losing your data, or theft of your identity. If your computer is infected by a virus, trojan, worm, spyware, or malware we can remove the problems and advise you on how to stay safe in the future.

​

Where customers have downloaded software programs such as remote access software, DNS Unlocker, MyPCBackup, toolbars, registry cleaners or fake driver update programs may be installed too, these are classed as malware and should be removed.

​

Often these malware programs will not only slow your computer down they will also try and convey a sense of urgency that you must act now to resolve the problem, never give personal details or make a payment for software like this.

  • Pop-up prompts urging you to call "Microsoft" or support for computer issues.

  • Disabled or inaccessible security software and a firewall.

  • Frequent security software alerts.

  • Unknown programs demanding payment to fix problems.

  • Ransomware locking the computer and demanding a fee.

  • No or very slow internet access.

  • Blocked access to security web pages.

  • Unauthorized changes to the default homepage.

  • Unwanted redirection to unfamiliar websites.

  • Unwanted toolbars appear in the browser.

  • Significant decrease in computer speed and frequent freezes.

  • Installed programs are no longer functioning.

  • Unrecognized desktop icons and unusual error messages.

  • Inability to access important system tools.

  • Reports of spam emails being sent from your account.

  • Receiving unexpected autoresponder emails.

png-transparent-computer-virus-signage-computer-virus-trojan-horse-malware-computer-securi

MANY DIFFERENT TYPES OF VIRUSES AND SPYWARE.

SPYWARE & ADWARE

can be used to monitor your internet activity, redirect you to other sites when browsing, display adverts on pages you visit, and often trick people into purchasing software they do not require.

​

TROJANS

are a high-security risk and often appear like a useful program, but create a back door to your machine that allows unauthorised access to others.

​

VIRUSES

are designed to alter files saved on the computer, and change the configuration of the computer.

​

WORMS

are standalone programs that replicate to other computers, they often use a computer network to do this.

bottom of page